Privacy Policy

We value your privacy very highly. Please read this Privacy Policy carefully before using the rivermeadowdaycare.com website (the “Website”) operated by River Meadow, LLC, a(n) Limited Liability Company formed in North Carolina, United States (“us, we, our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to or use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including but not limited to visitors, users and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of this Privacy Policy, you do not have our permission to access or use the Website.

What information we collect and store

We collect and store any and all information that you enter on this Website. We collect and store the following information about you:

Identifying information - Name
Identifying information - Postal / Shipping address
Identifying information - Billing address
Identifying information - Phone number
Identifying information - IP address
Identifying information - Email address
Identifying information - Device identifier
Identifying information - Alias
Identifying information - Online identifier
Identifying information - Account name
Insurance information - Policy number
Insurance information - Subscriber's identification number
Insurance information - Unique identifier used by your insurance provider
Insurance information - Claims history
Insurance information - Appeals records
Insurance information - Insurance applications and any data contained therein
Education information - School ID number
Financial information - Credit card or debit card number
Financial information - Card expiration date
Financial information - Card CVV (security code)
Financial information - Bank account number
Employment information - Work ID number
Characteristics of protected classifications - Age
Characteristics of protected classifications - Physical disabilities
Characteristics of protected classifications - Mental disabilities
Characteristics of protected classifications - Marital status
Characteristics of protected classifications - Sex
Characteristics of protected classifications - Pregnancy
Characteristics of protected classifications - Gender
Characteristics of protected classifications - Gender identity
Characteristics of protected classifications - Gender expression
Commercial information - Records of personal property
Commercial information - Products or services purchased, obtained or considered
Commercial information - Purchasing or consuming histories or tendencies
Internet or other electronic activity - Browsing history
Internet or other electronic activity - Search history
Internet or other electronic activity - Information regarding your interaction with our website or application
Internet or other electronic activity - Information regarding your interactions with advertisements
Audio information - Audio, electronic, thermal, olfactory or other similar information
Consumer profiling - Inferences drawn from any other information to create a profile about the consumer
Sensitive personal information - Social Security Number
Sensitive personal information - Driver's license number
Sensitive personal information - State ID card number
Sensitive personal information - Passport number
Sensitive personal information - Geolocation information
Sensitive personal information - Race
Sensitive personal information - National origin
Sensitive personal information - Skin color
Sensitive personal information - Religion
Sensitive personal information - Ancestry
Sensitive personal information - Imagery of the iris, retina, fingerprint, face, hand, palm, vein patterns or voice recordings
Sensitive personal information - Keystroke patterns or rhythms
Sensitive personal information - Gait patterns or rhythms
Sensitive personal information - Sleep, health or exercise data
Financial information - Income

With whom we share your personal information

We share the personal information below with the following categories of third parties for the following reasons:

Identifying information - Name
Identifying information - Postal / Shipping address
Identifying information - Billing address
Identifying information - Phone number
Identifying information - IP address
Identifying information - Email address
Identifying information - Device identifier
Identifying information - Alias
Identifying information - Online identifier
Identifying information - Account name
Insurance information - Policy number
Insurance information - Subscriber's identification number
Insurance information - Unique identifier used by your insurance provider
Insurance information - Claims history
Insurance information - Appeals records
Insurance information - Insurance applications and any data contained therein
Education information - School ID number
Financial information - Credit card or debit card number
Financial information - Card expiration date
Financial information - Card CVV (security code)
Financial information - Bank account number
Employment information - Work ID number
Characteristics of protected classifications - Age
Characteristics of protected classifications - Physical disabilities
Characteristics of protected classifications - Mental disabilities
Characteristics of protected classifications - Marital status
Characteristics of protected classifications - Sex
Characteristics of protected classifications - Pregnancy
Characteristics of protected classifications - Gender
Characteristics of protected classifications - Gender identity
Characteristics of protected classifications - Gender expression
Commercial information - Records of personal property
Commercial information - Products or services purchased, obtained or considered
Commercial information - Purchasing or consuming histories or tendencies
Internet or other electronic activity - Browsing history
Internet or other electronic activity - Search history
Internet or other electronic activity - Information regarding your interaction with our website or application
Internet or other electronic activity - Information regarding your interactions with advertisements
Audio information - Audio, electronic, thermal, olfactory or other similar information
Consumer profiling - Inferences drawn from any other information to create a profile about the consumer
Sensitive personal information - Social Security Number
Sensitive personal information - Driver's license number
Sensitive personal information - State ID card number
Sensitive personal information - Passport number
Sensitive personal information - Geolocation information
Sensitive personal information - Race
Sensitive personal information - National origin
Sensitive personal information - Skin color
Sensitive personal information - Religion
Sensitive personal information - Ancestry
Sensitive personal information - Imagery of the iris, retina, fingerprint, face, hand, palm, vein patterns or voice recordings
Sensitive personal information - Keystroke patterns or rhythms
Sensitive personal information - Gait patterns or rhythms
Sensitive personal information - Sleep, health or exercise data
Financial information - Income

How we protect your personal information

We have implemented the following measures to protect and safeguard your personal information:

Having comprehensive written security policies and procedures
Screening (e.g. performing background checks) all employees with access to personal information
Training our employees on best security practices
Requiring our employees to sign confidentiality agreements

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website sets cookies. Please visit our Cookie Policy to learn more about what cookies we set, why we set them, and how to change your cookie settings.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform them that they cannot use this Website.

Information retention

We retain all of the information that we collect until we no longer need the information.

Direct marketing

We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. Please see the “Your rights” section below for more information regarding exercising your privacy rights related to direct marketing.

Your rights

Depending upon where you reside, you may have the following rights with regard to your personal information:

Right	Applies To
The right to access the personal information that we hold about you.	Residents of Canada, Quebec, the European Union and/or the European Economic Area and the United Kingdom
The right to receive the personal information that we hold about you in a portable and, to the extent feasible, a readily usable format that allows you to transmit this information to another entity.	Residents of the European Union and/or the European Economic Area and the United Kingdom
The right to ask us to transmit your personal information that we have collected on you to another provider, where technically feasible.	Residents of the European Union and/or the European Economic Area and the United Kingdom
The right to request that we amend any of the information that we have collected about you.	Residents of Canada, Quebec, the European Union and/or the European Economic Area and the United Kingdom
The right to withdraw your consent to the processing of your personal information.	Residents of Canada, Quebec, the European Union and/or the European Economic Area and the United Kingdom
The right to request that we restrict the processing of your personal information.	Residents of the European Union and/or the European Economic Area and the United Kingdom
The right to request that we delete some or all of the personal information that we have collected about you.	Residents of the European Union and/or the European Economic Area and the United Kingdom
The right to lodge a complaint regarding our collection, sharing, and processing of your personal information with competent authorities in the proper jurisdiction.	Residents of Canada, Quebec, the European Union and/or the European Economic Area and the United Kingdom
The right to lodge a complaint regarding our collection, sharing, and processing of your personal information with us.	Residents of the United Kingdom
The right to opt out of the use of your personal information for purposes of direct marketing.	Residents of the European Union and/or the European Economic Area and the United Kingdom
The right to opt out of tracking of your location.	Residents of Quebec
The right to opt out of the use of your personal information for the purposes of profiling in furtherance of decisions that could produce legal or similarly significant effects concerning you.	Residents of Quebec, the European Union and/or the European Economic Area and the United Kingdom
The right to opt out of the use of your personal information for automated decision making purposes.	Residents of Quebec, the European Union and/or the European Economic Area and the United Kingdom

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to:

Mallory
Owner
(980) 788-2273
325 Rolling Hill Road, Mooresville, NC, 28117
USA
RiverMeadowDaycare.com

You can opt out of us tracking your location by adjusting the settings on your browser or device.

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

Name
Postal / Shipping address
Billing address
Phone number
IP address
Email address
Device identifier
Alias
Online identifier
Account name

Please note that we may be unable to process your request if you do not provide us with the above information.

We will respond to most consumer requests within 30 days of receipt. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

Complaints

Residents of the United Kingdom may lodge a complaint with the United Kingdom Information Commissioner's Office by following the steps on its Lodge a Privacy Complaint page.

Accountability

The following person is accountable and responsible for our privacy practices and procedures:

Mallory
Owner
(980) 788-2273
info@RiverMeadowDaycare.com

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. Residents of Canada may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting its File a Privacy Complaint page or calling 1-800-282-1376. Residents of Quebec may also lodge a complaint with the Office of the Privacy Commissioner of Quebec or by calling 1-888-528-7741.

Location of data processing

All data processing activities undertaken by us take place in USA.

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Do Not Track

Do Not Track (“DNT”) is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support DNT. You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

Transferring data

We may transfer your personal information for processing to USA. This means that your information may be processed outside of your country of residence and it may be accessible to law enforcement and national security authorities of that country and jurisdiction. Please note that we use standard contractual clauses, additional safeguards, and adequacy decisions to transfer data.

Questions

If you have any questions about this Privacy Policy, please contact us at info@RiverMeadowDaycare.com.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will not provide you with any notice when we make changes to this Privacy Policy.

Text messages

River Meadow Daycare sends text messages to families and staff who have given us a mobile number and agreed to be contacted this way. Messages are about your child's care and our operations: tour and appointment confirmations, reminders, closings, absence and late pickup notices, and replies to messages you send us. We do not send marketing texts.

Message frequency varies. Message and data rates may apply. Reply STOP to any message to stop receiving them, and HELP for help, or call us at (980) 788-2273.

We do not use mobile numbers for direct marketing, and we do not send marketing or promotional text messages. Nothing in the direct marketing section of this policy applies to mobile numbers or to text messaging.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.